Refund policy

Return & Refund Policy – Zwmer

Customer satisfaction is our priority.

Return Period

  • Customers may request a return within 14 days of receiving their order.

Return Eligibility

To qualify for a return:

  • Products must be unused and in original condition.
  • Products must be returned in original packaging.
  • Proof of purchase may be required.

Refunds

  • Approved refunds will be processed within 7 business days after the returned item has been received and inspected.
  • Refunds will be issued to the original payment method.

Non-Returnable Items

  • Personalized products
  • Custom-made products
  • Clearance or final-sale items
  • Certain hygiene-related products

Contact Information

Store Name: Zwmer
Address: 126 Bermondsey St, London SE1 3HS, UK
Phone: +44 2074074209